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Privacy Policy

Last updated: 19 August 2026

Craig McMahon Roofing Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you use our website, contact us, request a quotation, or otherwise communicate with us.

1. Who We Are

This website is operated by Craig McMahon Roofing Ltd, a private limited company registered in Scotland.

Company name: Craig McMahon Roofing Ltd
Company number: SC824730
Registered office: C/O Clarity Accounting (Scotland) Ltd, 234 West George Street, Glasgow, Scotland, G2 4QY
Email: contact@craigmcmahonroofing.co.uk
Telephone: 07738567044

For the purposes of applicable UK data protection law, Craig McMahon Roofing Ltd is responsible for the personal information collected through this website and through enquiries made to the business.

2. Information We May Collect

We may collect personal information that you provide directly to us when you contact us or request information about our services.

This may include:

    • Your name
    • Email address
    • Telephone number
    • Property or service address
    • Information about the roofing work or service you require
    • Information included within messages, enquiry forms or correspondence you send to us
    • Any other information you voluntarily provide when communicating with us

We may also collect limited technical information when you use the website, such as your IP address, browser type, device information and information about how the website is used, where applicable.

3. How We Use Your Information

We may use your personal information to:

    • Respond to enquiries
    • Provide quotations or estimates
    • Discuss roofing work or services you have requested
    • Arrange appointments, inspections or site visits
    • Provide and manage our roofing services
    • Communicate with customers regarding ongoing or completed work
    • Maintain appropriate business and administrative records
    • Improve our website and services
    • Maintain the security and operation of our website
    • Comply with legal, regulatory, accounting or tax obligations
    • Establish, exercise or defend legal claims where necessary

We will only use your personal information where we have a lawful basis to do so.

4. Our Lawful Bases for Processing

Depending on the circumstances, we may process your personal information because:

    • It is necessary to take steps at your request before entering into a contract
    • It is necessary to perform a contract with you
    • We have a legitimate business interest in responding to enquiries, operating our business and providing our services
    • We need to comply with a legal obligation
    • You have provided your consent where consent is required

Where we rely on consent, you may withdraw that consent at any time.

5. Contact Forms and Enquiries

If you contact us through the website, by email, telephone or another communication method, we may use the information you provide to respond to your enquiry and provide the information or services you have requested.

Please only provide information that is reasonably necessary for us to deal with your enquiry.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to provide essential website functionality and, where applicable, understand how visitors use the website.

Cookies that are not strictly necessary will only be used in accordance with your cookie preferences where consent is required.

You can accept, reject or manage optional cookies through the cookie consent controls available on the website.

Further information is available in our Cookie Policy.

7. Sharing Your Information

We do not sell your personal information.

We may share personal information with trusted service providers where reasonably necessary to operate our business or website. This may include website hosting, IT, email, accounting or other professional service providers.

We may also disclose information where required by law, a court, regulator or other competent authority, or where reasonably necessary to establish, exercise or defend legal rights.

Where third parties process personal information on our behalf, we expect them to handle that information appropriately and in accordance with applicable data protection requirements.

8. How Long We Keep Your Information

We only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, tax, contractual or reporting requirements.

The appropriate retention period will depend on the nature of the information and our relationship with you.

Information relating to quotations, completed work, invoices or contractual matters may need to be retained for longer periods to meet our legal and business record-keeping obligations.

9. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no website, email service or method of transmitting information over the internet can be guaranteed to be completely secure.

10. Your Data Protection Rights

Under UK data protection law, depending on the circumstances, you may have the right to:

    • Request access to the personal information we hold about you
    • Request correction of inaccurate or incomplete information
    • Request deletion of your personal information
    • Request restriction of how your information is processed
    • Object to certain processing of your personal information
    • Request transfer of your information in certain circumstances
    • Withdraw consent where we rely upon consent

Not every right applies in every circumstance.

If you wish to exercise any of these rights, please contact us using the details below.

11. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy information provided by any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal obligations.

The latest version will be published on this page and the “Last updated” date will be amended accordingly.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Craig McMahon Roofing Ltd
C/O Clarity Accounting (Scotland) Ltd
234 West George Street
Glasgow
Scotland
G2 4QY

Email: contact@craigmcmahonroofing.co.uk
Telephone: 07738567044
Company number: SC824730

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